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Webex Accessibility
Webex: Bringing accessibility, usability, and inclusivity to the forefront

Truly inclusive experience

It’s more important than ever for everyone to have equal access in the virtual workplace. A vital part of this is making virtual meetings accessible to everyone – especially employees with disabilities. People with vision, hearing, or mobility disabilities have different needs so at Webex, our goal is to create truly inclusive experiences that can adapt to everyone. We know and believe we can achieve more when diverse ideas and workstyles can come together seamlessly.

We always build and continuously improve our collaboration solutions with accessibility, usability, and inclusivity in mind.

Closed captioning

Closed captioning

Our Webex Assistant provides automated closed captions, making meetings accessible for Deaf and hard of hearing participants. When someone speaks, their mic picks up everything and Webex Assistant adds it as text captions above the meeting controls. It’s like using subtitles on your television. Closed captioning is also available on Webex devices for Webex Assistant for Meetings subscribers.

Real-time translations

Webex Assistant also helps by providing real-time translations. Meeting participants can choose closed captioning translation from English to one of the 100+ additional languages supported. You can select the language and spoken words in the meeting are translated in real-time. Real-time translation aids understanding and creates a more inclusive meeting, where language no longer be a barrier to great collaboration.

Automated transcription

Having a transcribed record of what was said in a meeting can be invaluable for many reasons but its especially important for people with hearing disabilities. Written transcriptions of your full meeting, complete with clearly labeled speakers, means you never miss a detail and you can go back and review the exact information you need, at your own pace. You’ll never have to miss anything discussed in a Webex meeting (and don’t have to re-listen to the whole meeting to get the answer you need).

Voice commands

Voice commands

You can also use Webex Assistant in your meetings to handle common meeting tasks like note-taking, follow-ups, and more with just your voice. By simply speaking phrases like “OK, Webex. Highlight that” or “Take a note,” your words trigger automated action. No keyboard activity is required so it’s especially useful for those with limited mobility.

customize your layout

Customize your layout

Webex let you customize your view and experience so you can focus on the people you want to see.

 You can also easily customize your view in a meeting to ensure that you can always see a particular person’s video such as a sign language interpreter. You can lock focus on a specific participant, even when others are speaking. The person you need to see is always front and center throughout a meeting or event.

Webex has zoom in and out capabilities to adjust your grid view from 5×5 to 2×2, or anywhere in between. An easy slider at the upper right corner allow you to zoom in to see larger images or zoom all the way out and see as many people as possible.

Gestures

Webex gestures make it easy for everyone to participate in the meeting and have their voice heard, even if they never speak a word. Webex AI automatically takes your natural, non-verbal gestures and translates them into animated images that everyone in your meeting can see on-screen. Even better, you never have to unmute or use the keyboard or mouse.

Recognize hand gestures_AH

For those with for those with limited mobility, who may not be able to show facial expressions or hand gestures, you can manually choose emojis by simply leaving the “Recognize hand gestures” button unchecked and click on the emoji of your choice.

Keyword Shortcut

Keyboard shortcuts

Webex supports keyboard shortcuts that provides limited-mobility users with an alternative to using a mouse for navigation and accessing features. Keyboard shortcuts can also save time and reduce mouse clicks.

These are just a few of the accessibility-focused features in Webex and there’s more to come. New features and enhancements including additional keyboard shortcuts and screen reader notifications are coming soon. We know you can’t get the most out of your meetings unless everyone can engage and participate equally so we’re not slowing down. We’re is committed to making collaboration accessible and inclusive for people of all abilities and backgrounds. That has been our biggest priority in Webex feature development and we are very pleased to share these advanced capabilities that help everyone participate equally.

Learn more about Collaboration that works for everyone

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Cisco and Prezi enhance the video collaboration experience
Cisco and Prezi enhance the video collaboration experience

Cisco Webex partners with Prezi to deliver an end-user video presentation solution with “the hybrid workplace” and a “10x better experience” in mind. Prezi provides an enhanced and more engaging virtual meeting by immersing the document content right alongside the presenter to capture and retain the audience’s attention.

What is the Webex and Prezi solution?

In an increasingly virtual world, Cisco Webex and Prezi Video bring people together to keep them engaged so that collaboration doesn’t just happen; it flourishes. Prezi Video transforms any content from any application into video-ready, professional graphics. Now your audience will not have to choose whether to concentrate on the speaker or the presentation. They will be able to see you and your content simultaneously, in the same frame. To make it easy for everyone to get started with this new way of sharing, the integration implementation is designed to be as simple as possible. All you need to do is open the Webex and Prezi desktop apps at the same time and import the content that you want to share.

Now you might be familiar with the amazing Immersive Share feature that was added to the Desk Pro. And maybe wondering, “what if you don’t have a Desk Pro?” To further our mission of creating inclusive experiences, we have partnered with Prezi so that Webex users who do not have a Desk Pro can also experience immersive share during their meetings.

Webex partnered with Prezi to deliver a new level of interactivity and engagement in Cisco Webex meetings, unleashing the potential of virtual collaboration. With Prezi as the global leader in virtual presentations and Cisco Webex as a market leader in secure virtual meetings, our products are better together as an amplified solution for our joint customers.

Prezi in virtual presentation

See the Prezi technology in action here for Mac users and here for Windows users.

Customer success stories with Prezi

Prezi Video and Cisco Webex Integration allows ConvergeOne to lead remote trainings  

ConvergeOne was looking for a fresh new way to conduct internal training and onboarding — the shift to a virtual model made it harder to keep remote audiences paying attention. ConvergeOne found that the combination of Webex and Prezi gave them something innovative and captivating for their training attendees. Not only did this solution increase audience engagement, but it also led to better absorption of the material and an enhanced learning environment.

Bret Lathrop, Senior Director Offer Management & International Alliance Practice at ConvergeOne said,

“Strong communication, collaboration, and connection are crucial in helping our organization deliver top-of-the-line solutions to our customers. The combination of Webex and Prezi Video has breathed new life into the way we conduct internal training and engage with our partners & customers and has empowered the team at ConvergeOne to be efficient, impactful, and successful.”

Prezi CEO Jim Szafranski says, “Prezi Video with Cisco Webex helps companies create more engaging video meetings for the new hybrid office. We are pleased to now be a part of the Cisco Webex ecosystem.”

What’s next?

As Cisco continues to develop the ecosystem and partnerships journey, Alyson Hoagland-Pace says, “Cisco has added a missing piece to the user experience by partnering with Prezi to deliver impactful virtual meetings. We are excited about what the future holds.”

Learn more about Webex and Prezi on App Hub or contact your Cisco representative for more information on how to take advantage of this partnership.

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Announcing a Webex special event | The blueprint for Hybrid Work. Made Real.

What’s new in Webex: May 2021

Give every Webex attendee a voice: 3 ways Webex makes your virtual meetings and events come alive!

Read more
hybrid work made real
Announcing a Webex special event | The blueprint for Hybrid Work. Made Real.

The blueprint for hybrid work

Companies are mapping out the next stage of hybrid work plans and return to the office. But hybrid work isn’t just about choosing where to work. It’s about unlocking human potential.

It’s about giving everyone an equal experience wherever they work — and designing workplaces that are supportive and empathetic for a more resilient workforce. At Webex, we believe hybrid work is more than just technology. It’s about reimagining employee and customer experiences.

Hybrid Work Made Real event

On June 8, at our Hybrid Work Made Real event, we will be introducing industry-first innovations across our collaboration suite and supporting specialized experiences for contact centers and other events that you won’t want to miss.

By joining this digital event, you will learn about industry-first hybrid solutions that help organizations understand:

  • How do you facilitate a safe return to the office?
  • How should your offices change to meet the new hybrid work model?
  • How can you ensure your remote employees feel included and have an equal seat at the table?
  • How do you remove fatigue and enable employee well-being no matter where they work?
  • How do you build a company culture that sustains human connections in virtual world?
  • How can you create delightful customer experiences in this digital world?
  • How can you scale and secure all of it?

This is an exclusive event and we are offering registration on a first-come, first-serve basis, so if you are looking for a blueprint to create inclusive hybrid work, Register now!

Event Information

Americas & EMEA | June 8, 2021

The Asia Pacific | June 9, 2021

Visit www.HybridWorkEvent.com and click Register Now to sign up for the event.

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840 and 860(1).jpg
Deep dive into the new Wi-Fi phones

At Webex One in December 2020, Cisco launched the Webex Wireless Phone portfolio. As smartphones that connect to the network over Wi-Fi, the 840 and 860 deliver a voice, video, meeting and application platform in a mobile formfactor, which has long been desired by our customer base. Looking back at other product offers like the 8821 or 7925 models, it feels like a dream-come-true that Cisco has finally delivered this type of device.

As the son of a medical doctor and the brother of a registered nurse, I’ve seen and heard about many challenges faced by medical professionals. When I was kid, I used to visit my dad’s medical practice and spend time in the front office. Like most medical practices in the United States, my dad’s office was managed as a business. I remember hearing the mechanical clanking of the office manager’s typewriter as she kept the business running on paper and ink. When my dad upgraded to electronic records with the help of personal computers in the mid 1980s, I didn’t realize how that technology shift was a first step that would revolutionize the medical industry (hey, I was just a kid). Since then, medicine has seen a phenomenal shift to electronic data, with devices and applications at the heart of patient care.

Smartphone built for tough workstyles

With the onslaught of the COVID-19 pandemic, today’s medical professionals are facing more challenges than ever. Webex Wireless Phones help eliminate some of the challenges. These phones are built on Android and provide a platform to run applications from major healthcare vendors. PerfectServe and PatientSafe, for example, have both certified the phones for hardware and software compatibility. Other popular medical applications have been certified as well, and more application vendors will certify the devices in the months to come. And because the phones are Google Certified, administrators can push any third-party application to a phone to enable a patient care use case.

Pregnant Mother

Secure and reliable communications

While the phones provide a great experience in a medical environment, they can also be leveraged in other vertical deployments. One of the best features of the Webex Wireless Phones is versatility. Retail environments can benefit from faster customer responses, like employees using a phone’s barcode scanner to check inventory in the store or just answering incoming phone calls to address customer questions. The phones can also help in manufacturing, too, by providing users the ability to share photos or videos with coworkers to decrease production issues.

In addition to software capabilities, the phones deliver an amazing hardware experience.  They support swappable batteries, which means a user doesn’t have to change devices during a shift.  Plus, the phones can be cleaned with disinfectants to reduce the transmission of viruses, which is very important in relation to the global pandemic.  But maybe the best hardware feature is the IP rating of the phones – the phones can withstand drops and the 860 can survive submersion in water up to a meter deep for up to 30 minutes.

The days of mechanical typewriters may be gone, but products like Cisco’s Webex Wireless Phones are here to help people do their jobs, no matter the industry.

Learn more about the Webex Wireless Phone now

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