The Adoption blog series: Sharing our must-have features on Webex to make your life on Webex a little bit more easier and a lot more awesome
Taking the distraction out of background noise
Working at Webex means I’ve always worked from home (even pre-pandemic). But now it feels different, and I’ve been thinking about exactly why that is–it’s not just that we are working from home, but now we’re living our lives at work. My manager recently described it as “we’re all in the same storm, but not in the same boat.” Personally, that couldn’t be more on point.
A lot has changed in the past 12 months, and while our team used to be focused on general Webex adoption, the needs of our users have changed significantly as the entire world moved to working virtually (for the most part). On top of that, I’ve also changed significantly. I took on my most important role to date: momma.
“Will my team think I’m unprofessional if they hear my dogs barking? What if the baby is crying so loud that I need to stay on mute and not engage as much in a meeting? Will it impact my career or brand?”
Working from home with a family
Charlie was born in July, mid-pandemic, to a changed world–a world where returning to work wouldn’t involve commute traffic, but rather focus on how I manage work time (and more importantly, focus time) amidst family time all in the same physical space—home.
Any parents among you know that returning to work is hard enough, but thinking that your baby’s cries, dogs barking, and day-to-day noises of running a home would be a feature in work meetings adds an additional layer of anxiety. I had visions of trying to soundproof my office, make sure doors were closed, and ask the teenagers in my house to keep it down when I have important presentations.
Webex is here to help
I‘m not alone. We hear from thousands of users in our Webex Community that transitioning to remote work 100% of the time has required an additional layer of consideration in so many ways we never thought about–from the basics of being heard to the advanced challenges of a fully remote team inclusion in brainstorming and more. We’re all in this together and Webex is here to help.
Announcing feature of the month series
Each month, we’ll be sharing our top features to make your life on Webex a little bit easier and occasionally a lot more awesome, starting with noise removal. If you haven’t tried it out yet, you’re missing out.
One day, after turning on noise removal, the baby was…let’s just say “approaching lunchtime” quite loudly and I apologized for the noise. My colleague looked confused: “I don’t hear a thing!”
What is noise removal?
It’s easy to confuse noise removal with noise cancellation. These are very different things! Noise cancellation is all about drowning out distractions (normally delivered via hardware like headphones or headsets by using white noise). Noise removal on the other hand is way smarter. It uses innovative technology from BabbleLabs to intelligently listen to the audio on a meeting and digitally remove distracting sounds. I’ve got to be honest and say I was dubious when I heard about it and worried it would be like many consumer apps I use that try to do the same thing, but the actual result is one person’s audio goes too quiet and I miss what they were saying.
See it in action:
I was amazed that after enabling noise removal, my colleagues could hear my every word despite the doorbells, and then, of course, my two colleagues barking at every car that drove by. I should also probably let you know that my colleagues consist of two dogs—a 16-pound pug and a 110-pound labrador. Everyone needs to be using this!
It really is very, very cool. If you find yourself working from home, this is a must-try feature from all of us here at Webex. If you’re already using it, share how for your chance to win a Cisco 730 Headset (also very, very cool..and a blog for another time). If not, we’ve made a handy guide to help you turn it on—check it out below.
About the author
Heidi Rhodes, Leader, Digital Experiences and Enablement Mom. Wife. Passionate about the adoption of cool technology and helping Webex’ hundreds of millions of users all around the world. Heidi leads Webex Customer Success Digital Transformation, Digital Experiences, Training and Enablement Teams and posts from time to time on how businesses and individuals can fully use the power of Webex to connect, collaborate and achieve more.
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